Pet Care Warranty
In our continued effort to provide the highest quality of pet care, we are happy to introduce our Gold Star Pet Care Warranty program. For dogs lodging with us, the Pet Care Warranty will reimburse our clients up to $500 in eligible veterinary expenses if illnesses or injuries occur during their visit at My Second Home Pet Resort.
Please carefully review the document below for details on this program.
Daycare for dogs is really not that different from daycare for children. During active play, it is possible for injuries to occur. Some dogs may play a little rougher than others, and at times even tempers can flare in the most docile of dogs. Dogs will often vie for status. We do have the occasional argument between two dogs. Normally, these consist of a lot of noise and a lot of slobber. When we do have an argument, our staff has been trained to use safe and effective ways to break up different types of arguments. As a result, it is important to understand that while these incidents are not an everyday occurrence, they do occur and are generally minor in nature.
The most common injuries that we see (but certainly not the only injury) are minor cuts and punctures to the ears. Although these bleed, they are fairly minor in nature but do require attention for proper healing. Treatment normally consists of a visit to the vet for professional observation and assessment. The wound will be cleaned and stitched or glued if necessary, with a follow up round of antibiotics to prevent infection.
AS THIS IS AN INHERENT RISK OF DAYCARE, MY SECOND HOME WILL NOT ASSUME ANY RISK OR COST ASSOCIATED WITH INJURY SUSTAINED IN OUR DAYCARE PROGRAM.
Please submit the form below to let us know what you prefer we do if an incident with your dog does occur. We require this form be given to a member of our reception staff before your dog begins his or her evaluation.